Young British artist Adele received her third career Brit Award at the end of February. When she came up to give her acceptance speech, the Award host let her speak for thirty seconds and then cut her off. She was understandably upset and flipped off the producers.
In this episode of Future of Engagement, I look at how people on Twitter, Facebook, blogs, and other social media outlets responded to the controversy, and at how both Adele and the Brit Awards handled the PR fallout.
[youtube=http://www.youtube.com/watch?v=Gouj2socjBk]
Take-aways
- People strongly supported Adele.
- The support she received was very emotional.
- Sincere apologies are accepted. Fake ones that beat around the bush aren’t.
Graph by Alerti social media monitoring and management
This is a guest post by Murray Newlands.
Sara March 24, 2012 at 9:37 am
wow.I love Adele!I watched the video and all the graphs and stats about this particular reaction is interesting.There is big number of people behind every artist who are working hard and they deserve at least a “Thank you” from the artist who is ready to do this from his speech.I’m just saying one good reason why they should have let Adele do a proper speach, knowing that there are many other reasons.Now about the finger flip…what can we say?They are artists!And that’s why we love them
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Kimberly Gauthier February 24, 2012 at 11:52 pm
I love how casual she was about the entire thing and wondered how an American celebrity would have reacted.
It’s funny that they went on stage to stop her. On the awards shows here, I just see them turn the music up really loudly (passive aggressive much). And she simply explained who her bird was for and apologized if she offended fans – no muss no fuss. I loved it. I get so tired of the dancing around, lame excuses, and long drawn out story lines.
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Mark February 24, 2012 at 2:37 pm
When i started reading this article, i thought that people will go against her. However, i’m more than sure now that it’s very hard to predict how people react to such news, so we better be careful. Thanks Murray
M Mark
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Ricardus February 24, 2012 at 8:11 pm
Yes indeed, I had the same thought but yeah, it was indeed quite surprising.
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Prithvi February 24, 2012 at 10:02 am
lol.. that might have been the most pressured condition she would ever been in.. Not only she, anyone else would have done the same..
rocky February 24, 2012 at 8:45 am
Social Media is going to lead the world in the upcoming 10 years.It’s going to be the years of social media.Even now i am investing more on social media then search engine
Peter February 24, 2012 at 8:06 am
seems that Adele does not think before acting lol
Niall Devitt February 24, 2012 at 7:39 am
It appears to have been handled badly by pretty much everyone concerned.
Murray Newlands February 24, 2012 at 1:11 pm
The initial decisions to go to commercial break and flip the producers off may not have been the best decisions, but from a public relations perspective both sides handled it well by swiftly apologizing. Also, Adele made it clear she was flipping off the producers, not the viewers, and she still was seen as being in morally right even if she over-reacted. But based on the Alerti social media analysis, most of the response in social media was supportive of Adele flipping off the Brit Award producers.
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Dave Lucas February 24, 2012 at 7:02 am
She , steals her musuic from other performers and switches it round a bit.
I don’t care that she’s fat – like the world’s #1 blogger says, that doesn’t matter.
See: http://xiaxue.blogspot.com/2012/02/fat.html
Flipping the bird pretty much fits Adele, in that she is unable to pull it off effectively, like M.I.A. did at the superbowl.
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Thomas February 23, 2012 at 10:21 pm
I think that Talent overrules everything. So someone as talented as Adele can get away with practically anything!
Jeremy from Modest Money February 23, 2012 at 8:17 pm
That’s pretty lame that they would cut her off after 30 seconds just to show a commercial. On other awards shows they let people ramble on for much longer. I think bigger stars should get a little more leeway. It is just insulting to cut someone off in the middle of an acceptance speech unless they are being excessively long winded.
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bbrian017 February 23, 2012 at 7:50 pm
I think it’s great she did that. If they can’t’ even acknowledge the talent of their own people they are blind. Cutting off someone who is better than the entire British country is embarrassing. This is so sad they did it I’m a little offended.
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